Navigating behavioural barriers to fintech chatbot adoption : an extended innovation resistance theory approach
Muhammed Jisham, Vanitha Selvaraj, Abin John
| Year of publication: |
2024
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| Authors: | Jisham, Muhammed ; Selvaraj, Vanitha ; John, Abin |
| Published in: |
Colombo business journal : international journal of theory & practice. - Colombo, Sri Lanka : Faculty of Management & Finance, University of Colombo, ISSN 2579-2210, ZDB-ID 3071154-X. - Vol. 15.2024, 1, p. 80-104
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| Subject: | Fintech Chatbots | User Resistance | Innovation Resistance Theory | Inertia | Procrastination | Innovation | Finanztechnologie | Financial technology | Konsumentenverhalten | Consumer behaviour | Innovationsdiffusion | Innovation diffusion | Innovationsakzeptanz | Innovation adoption | Theorie | Theory |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.4038/cbj.v15i1.171 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015210674