- I. Notes on Terminology
- II. Traditional Approaches to Public Management
- 1. The Established Bureaucratic Structure of Administrative Management
- 2. Management Reforms in the 60s and 70s
- 3. The New Steering Model as a German Variant of NPM Reforms
- III. A Survey of Current Endeavours to Modernise Public Administration in Germany
- 1. The Perception of a Need for Reform
- 2. The Mainstream of New Public Management
- 3. The New Steering Model as a German Variant of NPM Reforms
- IV. Approaches to Management within the New Steering Model
- 1. First Steps Towards the New Steering Model
- 2. Components of the New Steering Model
- 3. Progress in Implementing the New Steering Model
- 4. The New Steering Model Prospects for Success
- V. Perception of New Approaches to Management in Academic Circles
- 1. The Current State of the Academic Debate
- 2. Current Reform Models Unresolved Issues and Critical Questions
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