• I. Notes on Terminology
  • II. Traditional Approaches to Public Management
  • 1. The Established Bureaucratic Structure of Administrative Management
  • 2. Management Reforms in the ’60s and ’70s
  • 3. The “New Steering Model” as a German Variant of NPM Reforms
  • III. A Survey of Current Endeavours to Modernise Public Administration in Germany
  • 1. The Perception of a Need for Reform
  • 2. The Mainstream of New Public Management
  • 3. The “New Steering Model” as a German Variant of NPM Reforms
  • IV. Approaches to Management within the “New Steering Model”
  • 1. First Steps Towards the “New Steering Model”
  • 2. Components of the “New Steering Model”
  • 3. Progress in Implementing the “New Steering Model”
  • 4. The “New Steering Model” – Prospects for Success
  • V. Perception of New Approaches to Management in Academic Circles
  • 1. The Current State of the Academic Debate
  • 2. Current Reform Models – Unresolved Issues and Critical Questions