New model for integrating phases of decision-making and knowledge base for improving customer satisfaction
Wa'el Hadi
| Year of publication: |
September 2017
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|---|---|
| Authors: | Hadi, Wa'el |
| Published in: |
Journal of information & knowledge management : JIKM. - Singapore : IKMS, ISSN 0219-6492, ZDB-ID 2225563-1. - Vol. 16.2017, 3, p. 1750025-1-21
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| Subject: | Phases of decision-making | decision support system (DSS) | knowledge base | customer satisfaction | Management-Informationssystem | Management information system | Kundenzufriedenheit | Customer satisfaction | Wissensmanagement | Knowledge management | Entscheidung | Decision |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1142/S0219649217500253 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011794413