Non-voluntary service interaction from a service logic perspective : children and value co-creation
Year of publication: |
2020
|
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Authors: | Lindqvist, Katja ; Westrup, Ulrika |
Published in: |
Public management review. - London : Routledge, ISSN 1471-9045, ZDB-ID 2094887-6. - Vol. 22.2020, 12, p. 1781-1798
|
Subject: | co-creation | non-voluntary services | public services | service interaction | Service logic | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Öffentliche Dienstleistung | Public services | Dienstleistung | Services | Dienstleistungsmarketing | Services marketing | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry |
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