Nonparametric item response theory for investigating dimensionality of marketing scales: A SERVQUAL application
| Year of publication: |
2008
|
|---|---|
| Authors: | Paas, Leonard ; Sijtsma, Klaas |
| Published in: |
Marketing Letters. - Springer. - Vol. 19.2008, 2, p. 157-170
|
| Publisher: |
Springer |
| Subject: | Exploratory scale analysis | Mokken scale analysis | Construct dimensionality | Service quality | SERVQUAL |
| Extent: | text/html |
|---|---|
| Type of publication: | Article |
| Source: |
Persistent link: https://www.econbiz.de/10005680444