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The year 2000 problem of ISO 9000: will the quality standards survive the proposed year 2000 revision?
Larsen, Bøje, (2000)
Management by standards -- real benefits from fashion
Larsen, Bøje, (2001)
Case studies - ISO 9000 quality assurance in an extreme situation: Quality management in a home for multi-handicapped
Larsen, Bøje, (1999)