Off the beaten track - Government efficiency drives are not just about saving cash, so it's vital to find a way to monitor elusive intangible benefits
|Year of publication:||
|Authors:||Baker, Craig ; Lord, Patrick|
Public finance : the business monthly of the public sector. - London : Public Finance, ISSN 1352-9250, ZDB-ID 11697313. - 2005 (06.05.), p. 24-33
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