Offline supplementary service strategies for the online marketplace : third-party service or marketplace service?
Year of publication: |
2022
|
---|---|
Authors: | Zheng, Zhijun ; Li, Gang ; Cheng, T. C. E. ; Wu, Feng |
Published in: |
Transportation research / E : an international journal. - Amsterdam : Elsevier, ISSN 1366-5545, ZDB-ID 1380969-6. - Vol. 164.2022, p. 1-18
|
Subject: | E-commerce | Marketplace | Online retailing | Service strategy | Online-Handel | Electronic Commerce | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour | Dienstleistung | Services | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality |
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