Offshoring business process services and governance control mechanisms : an examination of service providers from India
Year of publication: |
2013
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Authors: | Jayaraman, Vaidyanathan ; Narayanan, Sriram ; Luo, Yadong ; Swaminathan, Jayashankar M. |
Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 1108460-1. - Vol. 22.2013, 2, p. 314-334
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Subject: | business process outsourcing | emerging markets | buyer-supplier relationships | governance conrol mechanisms | Indien | India | Prozessmanagement | Business process management | Outsourcing | Auslandsverlagerung | Offshoring | Lieferantenmanagement | Supplier relationship management | Schwellenländer | Emerging economies | Unternehmensdienstleistung | Business services | IT-Dienstleister | IT service provider |
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