Omnichannel retailers' return policy strategies in the presence of competition
Delong Jin, Ozgun Caliskan-Demirag, Frank (Youhua) Chen, Min Huang
| Year of publication: |
2020
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|---|---|
| Authors: | Jin, Delong ; Demirag, Ozgun Caliskan ; Chen, Youhua ; Huang, Min |
| Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 1092526-0. - Vol. 225.2020, p. 1-14
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| Subject: | Buy-online | Return-to-physical store | Competition | Cross-channel product returns | Omnichannel retailing | Multikanalvertrieb | Multichannel strategy | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Wettbewerb | Online-Handel | Online retailing | Kundenanalyse | Customer analysis | Vertriebsweg | Distribution channel |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijpe.2019.107595 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012293898