On-line service scheduling
Year of publication: |
2009
|
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Authors: | Wang, Zhenbo ; Xing, Wenxun ; Chen, Bo |
Published in: |
Journal of scheduling. - New York, NY : Springer Science + Business Media LLC, ISSN 1094-6136, ZDB-ID 1492486-9. - Vol. 12.2009, 1, p. 31-43
|
Subject: | Dienstleistungssektor | Service industry | Kundenservice | Customer service | Warteschlangentheorie | Queueing theory | Scheduling-Verfahren | Scheduling problem | Theorie | Theory |
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