On the Benefit of Using Mobile Technologies in Business Processes

The rapid technical progress in the development of mobile devices andtechnologies offers new possibilities for improving and streamlining the performanceof business processes. However, only few successful mobile applications exist in thebusiness area. This paper discusses the benefits an enterprise can gain by usingmobile technologies in business processes.[...]

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Year of publication:	2006-07-01
Authors:	Deibert, Sina ; Rothlauf, Franz
Institutions:	Universität <Mainz> / Lehrstuhl für Wirtschaftsinformatik und BWL
Subject:	Technische Entwicklung \| Ablaufplanung \| Mobile Computing \| mobile computing

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1. Introduction
2. Performance Measurement of Business Processes
2.1 Indicators for Measuring the Performance of Business Processes
2.2 On the Use of Performance Indicators for Determining the Performance of BusinessProcesses
3. Using Mobile Technologies in Business Processes
4. Impact of Mobile Technologies on the Performance of BusinessProcesses
5. Case Study
6. Conclusions
References

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