Onboarding is a change : Applying change management model ADKAR to onboarding

Purpose The purpose of this paper is to examine the onboarding process with reference to the change management model ADKAR to improve effectiveness. Design/methodology/approach Change management phases and project management phases of the ADKAR model are applied to onboarding process, and onboarding activities are analyzed. Findings The change management approach and project management approach provide a systematic design and implementation plan for onboarding. Originality/value HR professionals can plan a customized, systematic, and holistic onboarding program covering technical and non-technical aspects in terms of knowledge, skills, abilities, and behavior.