Online controversial events : leveraging consumer engagement with users' positive buzz
| Year of publication: |
2025
|
|---|---|
| Authors: | Li, Xiaoling ; Fan, Tingting ; Yu, Hongyu ; Yang, Pianpian |
| Published in: |
Journal of research in interactive marketing : interactive marketing and computer-mediated communication. - Bingley : Emerald, ISSN 2040-7130, ZDB-ID 2556111-X. - Vol. 19.2025, 6, p. 984-1000
|
| Subject: | Online controversial events (OCEs) | Positive buzz | Consumer engagement | Online brand communities (OBCs) | Konsumentenverhalten | Consumer behaviour | Social Web | Social web | Online-Marketing | Internet marketing | Virales Marketing | Viral marketing | Markenführung | Brand management | Online-Handel | Online retailing | Beziehungsmarketing | Relationship marketing | Event-Marketing | Event marketing | Kundenintegration | Customer integration | Markenimage | Brand image |
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