Online customer experience in e-retailing : an empirical model of antecedents and outcomes
Susan Rose; Moira Clark; Phillip Samouel; Neil Hair
| Year of publication: |
2012
|
|---|---|
| Authors: | Rose, Susan ; Clark, Moira ; Samouel, Phillip ; Hair, Neil |
| Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 88.2012, 2, p. 308-322
|
| Subject: | Electronic Commerce | E-commerce | Einzelhandel | Retail trade | Kundenzufriedenheit | Customer satisfaction | Kosten-Nutzen-Analyse | Cost-benefit analysis | Strukturgleichungsmodell | Structural equation model |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009562800