Online customer reviews : insights from the coffee shops industry and the moderating effect of business types
Year of publication: |
2022
|
---|---|
Authors: | Tao, Shuting ; Kim, Hak-Seon |
Subject: | Business types | Coffee shop | Online customer reviews | Semantic network analysis | Text mining | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Kaffee | Coffee | Data Mining | Data mining |
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