Online grocery shopping : the impact of shopping frequency on perceived risk
Gary Mortimer, Syed Fazal e Hasan, Lynda Andrews and Jillian Martin
| Year of publication: |
May 2016
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| Authors: | Mortimer, Gary ; Fazal e Hasen, Syed ; Andrews, Lynda ; Martin, Jillian |
| Published in: |
The international review of retail, distribution and consumer research. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0959-3969, ZDB-ID 1098588-8. - Vol. 26.2016, 2, p. 202-223
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| Subject: | online grocery shopping | online customer experience | perceived risk | trust | satisfaction | purchasing frequency | e-retailing | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Lebensmitteleinzelhandel | Food retailing | Electronic Commerce | E-commerce | Lebensmittelhandel | Food trade | Risiko | Risk | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/09593969.2015.1130737 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011648636