Online product review impact : the relative effects of review credibility and review relevance
Year of publication: |
2020
|
---|---|
Authors: | Mumuni, Alhassan G. ; O'Reilly, Kelley ; MacMillan, Amy ; Cowley, Scott ; Kelley, Brett |
Subject: | Electronic word-of-mouth (eWOM) | online product reviews (OPR) | OPR impact | persona similarity | review credibility | review relevance | reviewer expertise | reviewer trustworthiness | usage similarity | Virales Marketing | Viral marketing | Online-Marketing | Internet marketing | Glaubwürdigkeit | Credibility | Social Web | Social web | Vertrauen | Confidence | Online-Handel | Online retailing | Produktinformation | Product information |
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