Online shopping experience in India : an examination of consumers world
Maani Dutt, Anurupa B. Singh, Ambrish Joshi
| Year of publication: |
2020
|
|---|---|
| Authors: | Dutt, Maani ; Singh, Anurupa B. ; Joshi, Ambrish |
| Published in: |
International journal of business excellence : IJBEX. - Genève [u.a.] : Inderscience Enterprises, ISSN 1756-0055, ZDB-ID 2471986-9. - Vol. 21.2020, 3, p. 378-393
|
| Subject: | e-commerce | electronic commerce | online shopping | trust | website | brand experience | e-service quality | India | Online-Handel | Online retailing | Electronic Commerce | E-commerce | Indien | Website | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Social Web | Social web | Markenartikel | Brand |
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