Online trust-building mechanisms for existing brands : the moderating role of the e-business platform certification system
| Year of publication: |
June 2016
|
|---|---|
| Authors: | Ke, Dan ; Chen, Anran ; Su, Chenting |
| Published in: |
Electronic commerce research. - Dordrecht : Springer Science + Business Media Inc., ISSN 1389-5753, ZDB-ID 2106016-2. - Vol. 16.2016, 2, p. 189-216
|
| Subject: | Brand knowledge | Brand awareness | Brand image | Online trust | Effectiveness of e-business platform services | E-business platform certification system | Electronic Commerce | E-commerce | Markenimage | Digitale Plattform | Digital platform | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Vertrauen | Confidence | Social Web | Social web | Beziehungsmarketing | Relationship marketing | Standardisierung | Standardization | Markenführung | Brand management |
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