Operational performances in manufacturing and service industries: conceptual framework and research agenda
Year of publication: |
2007
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Authors: | Grando, Alberto ; Tapiero, Charles S. ; Belvedere, Valeria |
Published in: |
International journal of business performance management. - Milton Keynes : Inderscience Enterprises, ISSN 1368-4892, ZDB-ID 2000476X. - Vol. 9.2007, 2, p. 110-126
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