Optimal appointment scheduling with no-shows and exponential service time considering overtime work
Year of publication: |
June 2014
|
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Authors: | Tang, Jiafu ; Yan, Chongjun ; Fung, Richard Y. K. |
Published in: |
Journal of management analytics. - Abingdon, Oxon : Taylor & Francis, ISSN 2327-0012, ZDB-ID 2896673-9. - Vol. 1.2014, 2, p. 99-129
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Subject: | OR in health services | appointment scheduling | no-show | queuing | Scheduling-Verfahren | Scheduling problem | Warteschlangentheorie | Queueing theory | Terminplanung | Time scheduling | Überbeschäftigung | Overemployment |
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