Optimal price/lead-time menus for queues with customer choice : segmentation, pooling, and strategic delay
Year of publication: |
August 2016
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Authors: | Afèche, Philipp ; Pavlin, J. Michael |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 62.2016, 8, p. 2412-2436
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Subject: | congestion | delay | incentives | lead times | mechanism design | pooling | pricing | priorities | quality of service | queueing systems | revenue management | scheduling | segmentation | service differentiation | strategic delay | Warteschlangentheorie | Queueing theory | Revenue-Management | Revenue management | Dienstleistungsqualität | Service quality | Engpass | Bottleneck | Preismanagement | Pricing strategy | Durchlaufzeit | Lead time | Marktsegmentierung | Market segmentation |
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