Optimal quality provision when reputation is subject to random inspections
Year of publication: |
2014
|
---|---|
Authors: | Hirschmann, David |
Published in: |
Operations research letters. - Amsterdam [u.a.] : Elsevier, ISSN 0167-6377, ZDB-ID 720735-9. - Vol. 42.2014, 1, p. 64-69
|
Subject: | Stochastic optimal control | Poisson process | Inspections | Quality | Goodwill | Stochastischer Prozess | Stochastic process | Produktqualität | Product quality | Kontrolltheorie | Control theory | Reputation | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Kontrolle | Control | Geschäftswert |
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