Order matters : how altering the sequence of performance events shapes perceived quality formation
Year of publication: |
2021
|
---|---|
Authors: | Parker, Owen ; Gong, Ke ; Mui, Rachel ; Titus, Varkey <Jr.> ; Du, Jiancheng ; Kwarteng, Gyebi |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 126.2021, p. 48-63
|
Subject: | Information processing | Perceptions | Reputation | Sequences | Stakeholders | Temporality | Stakeholder | Produktqualität | Product quality | Wahrnehmung | Perception |
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