Organisational learning and customer focus : implications on firm performance in the hotel industry
Kassimu Issau, Robert Ipiin Gnankob, Abraham Ansong, Innocent Senyo Kwasi Acquah, Nancy M.A. Erskine-Sackey
| Year of publication: |
2023
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|---|---|
| Authors: | Issau, Kassimu ; Gnankob, Robert Ipiin ; Ansong, Abraham ; Acquah, Innocent Senyo Kwasi ; Erskine-Sackey, Nancy M.A. |
| Published in: |
International journal of work innovation : IJWI. - Genève [u.a.] : Inderscience Enterprises, ISSN 2043-9040, ZDB-ID 3004215-X. - Vol. 4.2023, 2, p. 116-132
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| Subject: | customer focus | firm performance | hotel facilities | organisational learning | Hotellerie | Hotel industry | Unternehmenserfolg | Firm performance | Lernende Organisation | Learning organization | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJWI.2023.132121 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014478750