Organization Spirituality: Commitment, Awareness, Readiness and Engagement (C.A.R.E.) for Organization Development & Transformation: A Case Study of ABC co., Ltd (English version)

The study examines the level of perception/experience of organization spirituality in terms of Commitment to, Awareness of, Readiness for, and Engagement in/ with organization contents/contexts. It also crafted an organization development and transformation model to enhance the levels of Commitment, Awareness, Readiness and Engagement for long term competitiveness. The study involved respondents from the management and staff of a Thai software and professional services company. The results reveal that each level in the organization perceived and practiced organization spirituality differently in terms of Commitment, Awareness, Readiness and Engagement depending on the context of their role and function in the organization. The study recommends the following Organization Development interventions to re-activate and enhance organizational spirituality/spirit: (1) developing the company’s core values to create an integrated culture and identity, (2) focusing more intensively on human resource development planning at the corporate level to align with organization core values with human resource development plans, (3) simplifying the current structure for clarity; and (4) increasing communication on organization scorecards as well as considering quality of work-life program