Organizational forgetting Part II : a review of the literature and future research directions

Purpose: The purpose of this two-part paper is to provide a summary of current research opportunities in organizational forgetting literature and a future research agenda. Design/methodology/approach: The summary of current research opportunities and future research agenda is drawn from the systematic literature review and synthesis reported in Part I. Findings: Two broad areas for future research are proposed: A first area that highlights a need to address integrative theoretical challenges that include issues of temporality, history, power dynamics, and organizational context. A second area that highlights a need to reconcile contradicting explanations – such as whether technological sophistication and codification practices versus social networks prevent knowledge depreciation and loss – through a multilevel perspective. Research limitations/implications: Limitations relate to time span coverage and journal article accessibility. Originality/value: This Part II paper provides a summary of current research opportunities and offers directions for future research on organizational forgetting.