Overcoming the challenge of low familiarity : can a weakly familiar brand signal quality with exceptionally strong warranty?
Year of publication: |
2022
|
---|---|
Authors: | Dutta, Sujay ; Banerjee, Somak ; Johnson, Aaron ; Biswas, Abhijit |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 141.2022, p. 737-754
|
Subject: | Brand familiarity | Quality signal | Self-assessed knowledge | Signaling theory | Third-party organization endorsement | Warranty | Signalling | Produktqualität | Product quality | Markenartikel | Brand | Garantie | Markenführung | Brand management | Konsumentenverhalten | Consumer behaviour | Asymmetrische Information | Asymmetric information | Markenimage | Brand image |
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