Panel size and overbooking decisions for appointment-based services under patient no-shows
Nan Liu; Serhan Ziya
| Year of publication: |
2014
|
|---|---|
| Authors: | Liu, Nan ; Ziya, Serhan |
| Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 1108460-1. - Vol. 23.2014, 12, p. 2209-2223
|
| Subject: | service operations | health care management | queueing theory | appointment scheduling | Warteschlangentheorie | Queueing theory | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Gesundheitswesen | Health care system | Scheduling-Verfahren | Scheduling problem | Krankenhaus | Hospital | Patienten | Patients | Dienstleistungsmanagement | Service management |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010479060