Passengers as defenders : unveiling the role of customer-company identification in the trust-customer citizenship behaviour relationship within ride-hailing context
Linlin Su, Xusen Cheng, Alex Zarifis
| Year of publication: |
2025
|
|---|---|
| Authors: | Su, Linlin ; Cheng, Xusen ; Zarifis, Alex |
| Subject: | Trust | Customer citizenship behaviour | Ride-hailing | Sharing economy | Signaling theory | Vertrauen | Confidence | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Arbeitsverhalten | Work behaviour | Share Economy | Signalling |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2024.105086 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015334591