Patient experience in the digital age : an investigation into the effect of generational cohorts
Year of publication: |
2020
|
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Authors: | Alkire, Linda ; O'Connor, Genevieve E. ; Myrden, Susan ; Köcher, Sören |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 57.2020, p. 1-9
|
Subject: | Generational cohort theory | Healthcare | Patient experience | Age | Digital health | Altersgruppe | Age group | Kohortenanalyse | Cohort analysis | Gesundheitsversorgung | Health care | Gesundheit | Health | Patienten | Patients | Alternde Bevölkerung | Aging population | E-Health | E-health | Konsumentenverhalten | Consumer behaviour | Digitalisierung | Digitization | Gesundheitswesen | Health care system | Ältere Menschen | Elderly people |
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