Patient satisfaction scores and their relationship to hospital website quality measures
Eric W. Ford; Timothy R. Huerta; Mark L. Diana; Abby Swanson Kazley; Nir Menachemi
| Year of publication: |
2013
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|---|---|
| Authors: | Ford, Eric W. ; Huerta, Timothy R. ; Diana, Mark L. ; Kazley, Abby Swanson ; Menachemi, Nir |
| Published in: |
Health marketing quarterly. - Philadelphia, Pa. : Taylor & Francis, ISSN 0735-9683, ZDB-ID 639428-0. - Vol. 30.2013, 4, p. 334-348
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| Subject: | patient satisfaction | health information technology | social media | Krankenhaus | Hospital | Kundenzufriedenheit | Customer satisfaction | Patienten | Patients | Social Web | Social web | Dienstleistungsqualität | Service quality | Website | Gesundheitsversorgung | Health care | Beziehungsmarketing | Relationship marketing | Gesundheitswesen | Health care system | E-Health | E-health |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010244736