Paying with money or paying with points : how variable versus fixed exchange rates influence loyalty point redemption
| Year of publication: |
2024
|
|---|---|
| Authors: | Chun, So Yeon ; Hamilton, Rebecca W. |
| Published in: |
Journal of marketing research. - Thousand Oaks, CA : Sage Publishing, ISSN 1547-7193, ZDB-ID 2066604-4. - Vol. 61.2024, 5, p. 858-871
|
| Subject: | loyalty program | loyalty points | reward redemption | optimism | exchange rate | Beziehungsmarketing | Relationship marketing | Wechselkurs | Exchange rate | Kundenbindungsprogramm | Loyalty program | Fester Wechselkurs | Fixed exchange rate | Theorie | Theory | Konsumentenverhalten | Consumer behaviour |
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