Perceived service quality and satisfaction of self-service technology : the case of automated teller machines
Bedman Narteh
| Year of publication: |
2015
|
|---|---|
| Authors: | Narteh, Bedman |
| Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 32.2015, 4, p. 361-380
|
| Subject: | Ghana | Customer satisfaction | Service quality | Automated teller machine | Dienstleistungsqualität | Kundenzufriedenheit | Zahlungsverkehr | Payment transactions | Selbstbedienung | Self-service | Electronic Banking | Electronic banking | Konsumentenverhalten | Consumer behaviour |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011305182