Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any service situation
Robert Bacal
| Year of publication: |
2011 ; 2. ed., completely rev. and updated
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|---|---|
| Authors: | Bacal, Robert |
| Publisher: |
New York , NY [u.a.] : McGraw-Hill |
| Subject: | Customer relations | Terminology |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XIV, 239 S. 21cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-0-07-174506-2 |
| Source: |
Persistent link: https://www.econbiz.de/10008827581