The performance evaluation of banks using balanced scorecard, fuzzy AHP and fuzzy TOPSIS techniques and the offering of solutions to performance improvement of banks
Negin Akbarei, Mostafa Vaezi Monfard and Elahe Sarfi
Year of publication: |
2020
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Authors: | Akbarei, Negin ; Monfard, Mostafa Vaezi ; Sarfi, Elahe |
Published in: |
International journal of business information systems : IJBIS. - [Olney, Bucks.] : Inderscience Enterprises, ISSN 1746-0980, ZDB-ID 2436031-4. - Vol. 35.2020, 2, p. 204-224
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Subject: | performance evaluation | balanced scorecard | BSC | fuzzy analytic hierarchy process | FAHP | fuzzy TOPSIS | Balanced Scorecard | Balanced scorecard | AHP-Verfahren | AHP approach | Fuzzy-Set-Theorie | Fuzzy sets | Performance-Messung | Performance measurement | Bank | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis |
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