Performance management in the auto sales business
Year of publication: |
2013
|
---|---|
Authors: | Imai, Noriyuki |
Published in: |
Management of service businesses in Japan. - New Jersey [u.a.] : World Scientific, ISBN 978-981-4374-66-8. - 2013, p. 41-53
|
Subject: | Performance-Management | Performance management | Qualitätsmanagement | Quality management | Kfz-Gewerbe | Automotive services industry | Geschäftsmodell | Business model | Japan |
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