Performance measurement and setting labour standards in logistics

The article deals with the possibility of broader utilization of methods for setting indirect labour workers numbers, specifically queueing theory, for performance measurement in logistics. The partial objective of the human resources management in the enterprise is to ensure the effective human labour expenditure with the simultaneously providing for the continuous production process. Just the methods for work measurement used in the frame of overhead work standardization are the effective tool for the managerial decision-making in the enterprise. In the mentioned case study queueing theory was applied to the data of particular plastic-processing enterprise. On the basis of the particular employee workload analysis it is possible to implement the decisions on the reduction or increase of the number of employees.