Personality, satisfaction, image, ambience, and loyalty : testing their relationships in the hotel industry
Dev Jani; Heesup Han
| Year of publication: |
2014
|
|---|---|
| Authors: | Jani, Dev ; Han, Heesup |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 37.2014, p. 11-20
|
| Subject: | Hotel | Image | Satisfaction | Ambience | Personality | Loyalty | Hotellerie | Hotel industry | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Persönlichkeitspsychologie | Personality psychology | Firmenimage | Corporate reputation | Arbeitszufriedenheit | Job satisfaction | Markenimage | Brand image |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010354251