Part I. What is management?: Why managers? -- Management: its roots and its emergence -- Management: a look backward and a look forward -- The dimensions of management -- The challenges of management -- Part II. What is a manager?: Managers and their work -- Management by objectives and self-control -- From middle management to knowledge organization -- Staffing for excellence -- Part III. What is a business?: What is a business? -- Business realities -- The power and purpose of objectives -- The delusion of profits -- Managing capital productivity -- Managing the public service institution -- Part IV. Organizing and managing for performance: The innovative organization -- The building blocks of organizations... -- ...And how they join together -- Part V. How can managers use the strengths of people?: Is personnel management bankrupt? -- What we know about work, working, and worker -- Worker and working - theories and reality -- How to be an employee -- Part VI. Management in society and culture: Management and the quality of life -- Social impacts and social problems -- The limits of social responsibility -- The ethics of responsibility.