Phone a friend - In the UK, two million employees are covered by around 1,100 employee assistance programmes (EAPs), at the heart of which lie telephone helpline and counselling services for workers and managers. In any year, a tenth or more of employees may access a workplace helpline. But why do staff call? And what HR benefits do helplines bring? We examine the range of employee support offered ...
Year of publication:
IRS employment review. - London : Eclipse Publ. Ltd., ISSN 0143-8328, ZDB-ID 2107687X. - 2000, 697, p. 12