Planning and implementation from perception: the case of a start-up small business
This paper explores by case study the IS&T planning methods employed during thecreation of a small professional service organisation. Data collection was undertaken viaa semi-structured interview with the owners of the organisation and the completion of anopen-ended questionnaire by the employees of the organisation. The key areas coveredare informal planning of IS&T needs and the development of strategies aimed at defining,validating and implementing IS&T into this small business. The case study demonstratesthat IS planning was undertaken and although no formal IS plan was created, IS&Tfunctionality was factored into the start-up strategy. In addition, the case study also foundthat the owners' previous experience with IS&T was critical to the success of the IS&Timplementation. Three hypotheses are tested which provide an insight into the IS&Tdecision making process that occurred during the creation of this small business.
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|Other Persons:||Wainwright, D (contributor)|
|Type of publication:||Other|
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