Planning human resource requirements to meet target customer service levels
Year of publication: |
2013
|
---|---|
Authors: | Hafeez, Khalid ; Aburawi, Izidean |
Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 24739625. - Vol. 5.2013, 2, p. 230-252
|
Subject: | Personalplanung | Kundendienst | Szenariotechnik | System Dynamics |
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