Port e-Transformation, customer satisfaction and competitiveness
Year of publication: |
July-September 2016
|
---|---|
Authors: | Lee, Sang Yoon ; Tongzon, Jose L. ; Kim, Yonghee |
Published in: |
Maritime policy and management : MPM. - London : Taylor & Francis, ISSN 0308-8839, ZDB-ID 750606-5. - Vol. 43.2016, 5/6, p. 630-643
|
Subject: | e-Transformation | port management | structural equation modelling (SEM) | competitiveness | Kundenzufriedenheit | Customer satisfaction | Strukturgleichungsmodell | Structural equation model | Hafen | Port | Hafenwirtschaft | Port management | Wettbewerb | Competition | Internationaler Wettbewerb | International competition |
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