Port service chains and port performance evaluation
Year of publication: |
2014
|
---|---|
Authors: | Talley, Wayne K. ; Ng, ManWo ; Marsillac, Erika |
Published in: |
Transportation research / E : an international journal. - Amsterdam : Elsevier, ISSN 1366-5545, ZDB-ID 1380969-6. - Vol. 69.2014, p. 236-247
|
Subject: | Port | Service chain | Evaluation performance | Service provider | Service quality | Hafen | Dienstleistungsqualität | Hafenwirtschaft | Port management | Performance-Messung | Performance measurement | Logistikunternehmen | Logistics provider | Dienstleistungssektor | Service industry | Lieferkette | Supply chain | Containerterminal | Container terminal | Qualitätsmanagement | Quality management |
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