Poverty eradication and ethics relational study on service quality, customer behavioral intention and customer loyalty : a study on Grameen bank
Mihir Kumar Roy, Shahriar Parvez, Fatema Tu Zohora, Faruk Hossain
| Year of publication: |
2018
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|---|---|
| Authors: | Roy, Mihir Kumar ; Parvez, Shahria ; Zohora, Fatema Tuz ; Hossain, Faruk |
| Published in: |
Bangladesh journal of political economy. - Dacca : [Verlag nicht ermittelbar], ISSN 2227-3182, ZDB-ID 857324-4. - Vol. 34.2018, 1, p. 373-394
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| Subject: | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Bangladesch | Bangladesh | Armutsbekämpfung | Poverty reduction | Indien | India | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Kundenbindung | Customer retention | Armut | Poverty |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012302690