Predicting delays in service operations
Fabian von Schéele, Darek M. Haftor, Natallia Pashkevich
| Year of publication: |
2022
|
|---|---|
| Authors: | Schéele, Fabian von ; Haftor, Darek M. ; Pashkevich, Natallia |
| Subject: | Delay accumulation | Matrix modelling | Service event delay | Service queue | Time delay factor | Warteschlangentheorie | Queueing theory | Terminplanung | Time scheduling | Dienstleistungsqualität | Service quality | Dienstleistungsmanagement | Service management | Dienstleistungssektor | Service industry | Zeit | Time |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-021-00466-5 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013273610