Predicting time-to-churn of prepaid mobile telephone customers using social network analysis
Aimée Backiel, Bart Baesens and Gerda Claeskens
| Year of publication: |
September 2016
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|---|---|
| Authors: | Backiel, Aimée ; Baesens, Bart ; Claeskens, Gerda |
| Published in: |
Journal of the Operational Research Society : OR. - Basingstoke, Hampshire : Palgrave, ISSN 0030-3623, ZDB-ID 716033-1. - Vol. 67.2016, 9, p. 1135-1145
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| Subject: | decision support systems | telecommunications | churn prediction | social network analysis | survival analysis | Soziales Netzwerk | Social network | Management-Informationssystem | Management information system | Mobilkommunikation | Mobile communications | Beziehungsmarketing | Relationship marketing | Telekommunikation | Telecommunications |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1057/jors.2016.8 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011575806