Prescriptive multi-group networks : humanoid service robots' value co-creation and co-destruction potentials in apparel stores
Year of publication: |
2024
|
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Authors: | Song, Christina Soyoung |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 2013438-1. - Vol. 183.2024, Art.-No. 114823, p. 1-16
|
Subject: | Co-creation | Co-destruction | Humanoid | Network | Prescriptive analytics | Service robot | Roboter | Robot | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Unternehmensnetzwerk | Business network | Dienstleistungsqualität | Service quality |
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